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FREQUENTLY ASKED QUESTIONS

My anti-virus software is detecting viruses on your site, why?
First of all, let us assure you that Zoo Escape is absolutely clean and free from any viruses of any kind. There are multiple possible reasons why your anti-virus software might be triggered when visiting our site:

1) Your computer might be infected by spyware that is interfering with your web browsing; please use the following free tools to detect and remove spyware from your computer: Microsoft AntiSpyware, Ad-Aware, SpyBot Search and Destroy;

2) Your computer might already be infected by a virus; please make sure that you have the latest version of an anti-virus software and that your virus definition files have been updated recently and then do a full scan of your computer;

3) Anti-virus software sometimes mistakenly identifies regular code as a virus;

If you are using Windows, please always install all the latest security updates using Windows Update.
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